Formula One has long been known as a manufacturer and supplier of the highest quality windows, doors and conservatories in the Shropshire and wider West Midlands region.
With superior levels of customer service before, during and after projects are commissioned, it is perhaps no surprise that from time to time we receive calls for help from the wider public.
One such call was received in the middle of 2020, from a Telford resident who discovered that the guttering was leaking on her conservatory.
“I contacted Formula One to ask for advice when I found a leak on my box guttering…they very kindly sent their workmen to have a look even though company had not erected the conservatory…I was very grateful for their advice.” Ms B, Telford.Upon receiving the call our Marketing Manager, Kate Peel immediately offered to see what the company could do to help solve the problem. Formula One were pleased to send a team of fitters to Ms B’s property who were able to identify and repair the leaky section of guttering. The fitters also advised the client about general uPVC maintenance, leaving her safe in the knowledge that the leak was fixed and her property was once again protected. Dean Crowther, Group Commercial Manager said,
“At Formula One we are always happy to help solve people’s uPVC issues. It doesn’t matter whether they arise from a customer that has had all their windows replaced by us, or from a member of the public with a problem or more general enquiry”. “We work on the basis that our reputation is only ever as good as our last review. We like to think that we’re not just your average window company – we go above and beyond to provide the best customer service in the business.” he added.If you have any issues with the windows or doors at your property, or if your conservatory is causing you a headache, contact the Formula One team at Donnington, Telford. We won’t let you down. Call our office now on 01952 677999.
