Our Service

Our Service

Our Service

What makes us different?

Many companies will sell you windows, doors and conservatories. But we believe our combination of choice, quality, value and service is what genuinely sets Formula One products apart.
ENERGY EFFICIENCY

Superior materials. Meticulous in-house control.

Our premium-quality products start with German-engineering: Ideal 70 PVCu profile. This, coupled with double or triple insulated glass, seals, composites and superior hardware, is fabricated into customer-specified window and door orders entirely in-house.

We bring together the very best materials with meticulous attention to detail. Our entire machining, fabrication, quality assurance and delivery process is entirely employee-controlled – we use no sub-contract labour. Every product order is rigorously monitored, progress-checked at every stage and backed by a comprehensive guarantee. As a result, our accreditations include:

ISO 9001:

2008 fabrication of PVCu windows, doors and conservatories

BS 7412:

Plastics windows made from PVCu extruded hollow profiles

BS 7412 / PAS24:

Windows Fabricator

BS 7412 / PAS24:

Doors Fabricator

Fully guaranteed on all products for 10 years

Provided that they are properly installed, used and maintained, all our products are covered by a comprehensive manufacturer warranty

PVCu Profile

10 years against discolouration, warping and cracking

Window Handles

10 years mechanical operations / 10 years surface finish

Window Hinges

10 years mechanical operations

Window Locks

10 years mechanical operations

Door Handles

10 years mechanical operations / 10 years surface finish

Door Hinges

10 years mechanical operations / 2 year PVD surface finish

Door Locks

10 years mechanical operations / 12 months surface finish

Glass

10 years for all units supplied with super spacer / 5 years for other spacer bar options

SUPERIOR SERVICE AT EVERY STAGE.

First class advice

Choosing to improve your home is exciting. Our team of on hand experts will be happy to show and explain all the Formula One range options and choices in person. In addition, our factory technical support team is on hand to assist with specifying or advising on any project. We’ll make sure that your order and specification is exactly what you need.

Fast, all-inclusive quotes

Our Group Commercial Manager personally prepares all quotes. Customers will receive a comprehensive breakdown of the items discussed and technical drawings of each component. This is accompanied by product brochures and a checklist of our accreditations and guarantees. Quotes will usually be sent out within a few days. The Commercial Manager also specifies the order, surveys the order and then manages the order form quotation through to completion to ensure that “what we quote is what we complete”.

Fast production turnaround means installation sooner

As the Formula One Group fabricate their own UPVC products we can usually schedule your installation quickly, fully confident that your products will be delivered on-time.

We're here to help

Here are some downloadable PDF’s which you may find useful

Order Acknowledgment

Download your Order Acknowledgement Here

Customer Feedback Procedure

Download your Customer Service Policy Here

Vunerable Customer Policy

Download your Vunerable Customer Policy Here

Pay less for more with Formula One.
Get a quote today

It’s easy to plan your home improvement project with Formula One. Simply call 01952 677999, or complete and submit the form below.